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The time frame of order delivery is divided into two parts:

●Processing time: 1-2 business days

●Shipping time: 3-8 business days (excluding weekends and holidays).

Since we want to send your items to you as quickly as possible, we are generally unable to make changes to an order after it's been placed. However, you can Email Us to check your order status.

Upon shipment, package tracking information is sent to the email address associated with your order. If you didn’t receive a tracking number, or the tracking seems inaccurate, please Email Us.

Please Email Us with your order number.

We hereby inform our valued customers that Faszin products are sold exclusively in Europe through Amazon and our official website, www.faszin.com. Any Faszin products found on other online platforms within this region are not authorized by us and may be counterfeit.

To ensure product authenticity and to receive the full benefits of our warranties and customer support, we strongly recommend purchasing only from our authorized sales channels.